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VendorVendor Performance

In addition to Inventory Management, the SIAM ® System offers the ability to monitor vendor performance.

By allocating agreed costs to discrepancies in vendor performance over a range of supply events, the costs of doing business and the efficiency profile of a vendor can be determined. They can be ranked by their overall performance and by their performance in nominated categories. The following is a list of supply discrepancies that can be monitored. The discrepancy cost penalty can be adjusted to reflect the inconvenience that the discrepancy causes:

  • Late Delivery
  • Wrong Item
  • First Fills
  • Over Supply
  • etc
  • Faulty Packaging
  • Invoice Mismatch
  • Packing Slip Error
  • Damaged goods
Vendor management groups can be established based on the type of good (or service) that is provided and the performance of each suppler within each category.

By providing vendor representatives with a detailed profile of discrepancies over a given period, our clients have experienced a very significant reduction in the cost of doing business with vendors, much higher service levels and improved vendor relations. Certain vendors who employ high quality standards and who achieve a "clean sheet" can be rewarded by the abolishion of delivery checks to the benefit of both parties.



Head Office
7 Abbey Street
Wavell Heights
Brisbane
4012       Australia
Phone +61 7 3266 2047
Queensland

  ABN 29 110 948 457